Official Wristband Exchange

LOOKING FOR PASSES? FOLLOW THESE STEPS...

1. Take your time and select from available Wristband, Lodging Package and Add-On options
2. Enter payment information and pay a refundable deposit of $5 for each item per Waitlist order
3. If / When an order is fulfilled, your card will automatically be charged for the remaining amount and you will be sent an email from AXS
4. If the requested passes do not become available and an order cannot be fulfilled, the deposit will be refunded in full within 7-10 business days after the festival has passes

EXCHANGE PURCHASE NOTES...

• Pricing is dynamic and reflects the market
• If inventory becomes available and your order can be fulfilled, your deposit will apply to the order and your card will automatically be charged for the remaining amount
• You may cancel your waitlist request at any time by signing in to your Fan Account here.

LOOKING TO RETURN PASSES? FOLLOW THESE STEPS...

1. Log in to your Electric Forest AXS Fan Account
2. Navigate to “Your Tickets” and select the Electric Forest order with the passes to be sold
3. Click Return then Get Started to confirm that your passes are eligible for sales
4. Check the box next to each Wristband, Lodging Package or Add-On you would like to offer for sale
5. Follow the prompts to complete the return request.
6. Once confirmed, selected passes will be offered to fans on the Waitlist.
7. Allow 24 - 48 hours for any return to be processed.
8. Passes sold will be paid out within 7 - 10 business days.

Note: You must use the dedicated Electric Forest Fan Account link to access Wristbands.

EXCHANGE SALES NOTES...

• Pricing is dynamic and reflects the market
• If Passes are not eligible for return, please check back later
• Some Passes may be sold after being shipped and received by the original purchaser - in this case, note that all originally purchased and shipped Wristbands and Add-Ons will be canceled when sold.
• All orders must be paid for in full before being available for sale on the Exchange - reach out to AXS to complete any ongoing Layaway Payment Plans.
• All returns are final.

HIGHLIGHTS OF USING THE OFFICIAL WRISTBAND EXCHANGE INCLUDE...

• Passes purchased through the Official Wristband Exchange are always authentic
• Forest Family helping Forest Family beats buying from unaffiliated third parties every time
• Fair prices, no hidden fees
• HQ and Official Festival Ticketing Support on all Orders